HARLOW Fantasy & Boudoir

Complete booking Policy terms and conditions:

Please read all session policies at checkout. By booking you are agreeing to abide by our terms and conditions.

1. Prints and digital file purchase policies

a. We shoot with the intention of having you fall in love with your images for the purpose of purchasing the art we create for you. Image collections start at 699.00 during the 20% off presale period when you preorder the day of your shoot. After the preorder session ends, image collections start at 749.00 We shoot with the intention of having you fall in love with the artwork we create for you for the purpose of purchasing our skillfully retouched luxury print collections. The minimum purchase after your session is 699.00 after any presale discounts. Please note: We do not sell individual photos .We do not haggle or offer smaller purchases no matter how much you compliment us or how much we like you. You do not receive images if you do not purchase an image collection. Your images will be achieved after 30 days and held until you make a purchase.

b.Digital images or digital downloads are NOT INCLUDED in our boudoir or fantasy boudoir session fee. 

c.Deliverables After a print purchase has been complete and the final payment is received Image files and albums are to be delivered within 15- 30 business days of receiving your final payment Clients may choose in house interest free payments for 30, 60 or 90 days. Items are only delivered after the final payment has been received. Partial payment does not equate to partial delivery. Once payment is initiated, due to the digital nature of the work involved, these orders will not be altered or changed once payment is initiated..

 d.Image usage: Clients agree to not alter or further edit their images that are delivered including instagram filters, AI tools, and animation generators,

2 Rescheduling cancellation and late arrivals

   a. Same day cancellations, no shows, or cancellations within 72 hours of their scheduled time slot, lose their retainer deposit (200-300.00). 

      a  rescheduling fee will need to be paid again in order to reschedule. In rare cases of personal tragedy or illness we may choose at our discretion to waive this fee. 

   b. Rescheduling We require a minimum 72 hours notice to reschedule and you can only reschedule once.

      If you pay your balance due and cannot make your scheduled time, your balance paid will be transferred to the next available date agreeable by both parties. 

    c. A retainer may be transferred once if we agree to a new date that works for all parties involved and the clients must give HARLOW a minimum 72 hours notice for the one            time reschedule.Your balance,

    d. Non payment of a session balance due will lead to cancellation of scheduled services and loss of retainer/ deposit.

These terms and conditions will prevail over any varying terms and conditions in client(s) order or other document supplied by the client(s) third parties, or implied by law, trade custom or course of dealing. Client has agreed to book services from HARLOW House Photo /HARLOW Fantasy & Boudoir by initiating a payment for service and booking a session date.

3 Booking your session are called deposits on the invoice and are non refundable.

 a.  200.00 non-refundable retainer deposit is required to initiate your boudoir booking. |  300.00  non-refundable retainer deposit is required to initiate your fantasy fine art booking.  

 b. The retainer deposit is due upon booking to confirm your session date. 

c. The balance is due no later than 48 hours prior to your arrival to confirm your arrival.

d. The retainer deposit is due upon booking to confirm your session date and this date is only confirmed when the payment is received. .

e. Dates are held for 24 hours for clients to pay their retainer. 

Session Fee retainers 

Session Fee Retainers also known as session deposits are non refundable for any reason including but not limited to:

• Not being able to pay your session balance prior to your session start.
• Not being available for your scheduled session date due to injury or illness bankruptcy
• Injury or illness
• Change of interest or plans
• Travel discrepancies
• work related child care or scheduling conflicts
• Your session fee balance payment is due a minimum 24 hours PRIOR your session starts to confirm your arrival and you will receive an invoice to pay by email.
• If you pay your deposit reschedule for any reason within 72 hours of your session, you must pay a 150.00 rescheduling fee.
• If you pay your deposit and balance in full and reschedule for any reason within 72 hours of your session, you must pay a 150.00 rescheduling fee.
• Deposits may be transferred once if we agree to a new date that works for all parties involved and must allow a minimum 80 hours notice for the one time reschedule.
• Your balance, if paid prior to your cancelled session, is not refunded for any reason if you cannot attend your scheduled appointment.The balance will be transferred to your rescheduled photoshoot date.
• Non payment of a session balance due will lead to cancellation of scheduled services and loss of deposit.
• Refunds of deposits are not issued if you cannot pay your balance.

Chargebacks 

a. Your services and planning start at the time of booking. This includes wardrobe preparation, set design, hiring independent makeup contractors. Any chargeback on your client account will lead to charges such as felony retail and/ or theft of service.

Gift certificates Policy

Gft certificates are non refundable and require an email receipt if your name is different from the name on the credit card. May not be redeemed for cash. 

 

 

Client and photographer safety

The right to refuse service.

a. We reserve the right to cancel the client's session if the client exhibits abusive, pervasive, or vulgar behavior  toward the photographer or our contractors

. The retainer will not be refunded.

b. We reserve the right to cancel the clients appointment if we deem the client to be a safety concern. If the client is exhibiting suspicious or strange behavior

  The retainer will not be refunded.

c.  Drinking and drug use while on our premises is strictly prohibited. Arriving drunk, under the influence of narcotics, or sneaking in alcohol will lead to cancellation of service. The retainer will not be refunded. This does not include prescribed prescription drugs.

d. extra large bags or suitcases may not be brought into the wardrobe room.

e. Friends may come in and say hello, they may not watch your session and they most definitely may not film or take behind the scenes photos.

f. Children are not allowed to wait in our studio for their parents while boudoir sessions are in progress. 

g. Chemicals are not allowed; this includes hair remover, nail polish remover, and nail glue.

h. Visibly sick clients will be asked to leave for our safety and offered a time to reschedule.They will need to pay a rescheduling fee so we suggest letting us know in advance if you or someone in the household is getting sick. 

Shooting outdoors

a.Weather can change at any time. If your shoot must be rescheduled, we will do our best to accommodate your schedule as quickly as possible. Refunds are not given on deposits because of weather issues. You will not lose your deposit either. We may shoot in very light rain or wait it out.

b. Please Note: if you are sun sensitive, bring sunscreen

Liability Agreement

HARLOW House Photo /HARLOW fantasy & Boudoir will not be liable to clients for the following :
Any loss of profit, loss of contracts, loss of business or revenues due unlikely to injury or illness that occurs on our property.. Harlow House Photo is not responsible for any allergic reactions or interaction from cosmetics products used by our 3rd party makeup artists contractors. Please Client(s), on behalf of client(s) and all client(s) guests, shall indemnify and hold HARLOW House Photo /HARLOW Pinup & Boudoir harmless, and defend HARLOW House Photo /HARLOW Pinup & Boudoir client(s) expense from all the claims, actions, loses, damages, costs of collection, attorney fees, expenses and suits arising from the use of items by any person or liability growing out of, or resulting from this contract
Client will indemnify, defend and hold harmless Provider and its officers, directors, employees contractors and agents from and against all taxes, losses, damages, liabilities, costs and expenses (including attorneys’ fees and other legal expenses) from any actual or threatened third-party claim in connection with or arising directly or indirectly from (i) bodily injury, death of any person, or damage to real or tangible personal property resulting from the use of cosmetic products, posing for pictures, location hazzards, being on or in our property .